Q: How high can the hoist go?
A: We sell the hoist as a package that is 28 ft. Two more additional 8 ft. track sections can be added to max out the total height at 44 ft. A support brace is needed over 28 ft.
Q: Is there oil in the engine, and what kind of oil goes in the gas engine and gearbox?
A: No, all engines are dry. The Briggs & Stratton engine takes 10w-30 in engine and 80w-90 in the gearbox. The Honda engine takes 10w-30 in both the engine and the gearbox.
Q: Can I buy a Safety Hoist™ or Safety Hoist parts online?
A: No, we handle all purchases over the phone to offer the customer a more personal experience.
Q: Can I buy extra track sections?
A: Yes, they are available in 8 ft. and 4 ft. sections.
Q: Is the hoist available in an electric option instead of gas?
A: Yes, we do have an electric option.
Q: How much does the hoist weigh?
A: The CH-200 weighs 157 lbs. The HD-400 weighs 165 lbs.
Q: How long will it take to set up?
A: New out-of-the-box setup usually takes about 15 minutes. Once the initial setup is done, the ladder can remain assembled and stored on a truck ladder rack for even faster setup time.
Q: How many people does it take to set up the hoist?
A: One person for initial set up. Two people are needed to raise and place the hoist where it needs to be, and one person to operate.
Q: How long does it take for the carriage to get to the top?
A: It takes about 15 seconds.
Q: Can material be lowered on the hoist?
A: Not on the gas-powered hoists, but it can be on the electric-powered hoist.
Q: How long will my hoist last?
A: Forever! As long as it is properly maintained and cared for. Spare parts are available and ship same day from our Exton, Pennsylvania factory.
Q: What kind of warranty do I get on a Briggs & Stratton engine?
A: All Briggs & Stratton engines come with a 2-year factory warranty.
Q: What kind of warranty do I get on a Honda engine?
A: All Honda engines come with a 3-year factory warranty.
Q: I need replacement parts, where do I get them?
A: All local roofing and equipment stores carry or can get parts for you.
Q: What is the difference between the CH-200 and the VH-300?
A: The CH-200 is our rugged 200 lb. hoist and the VH-300 is designed to lift loads up to 300 lbs.
Q: How can I tell what model I have?
A: – The MH-123 has an aluminum base and all hoist components are mounted to the ladder.
– The CH-200 has a blue steel ladder base with all hoist components attached.
– The HD-400 has an aluminum ladder base with all hoist components mounted to a blue steel cart.
Q: When does the winch brake need to be applied?
A: The winch brake is automatically applied when the foot pedal is released.
Q: What is the required electric for the new electric hoist?
A: 110 VAC – 15-amp circuit